Hotel front office manager Resume Sample (2023)

Crafting an impressive Hotel Front Office Manager resume is the first step when starting your Hotel Front Office Manager job hunt. Before you start writing your Hotel Front Office Manager resume, make sure to go through the job description and highlight any skills, awards or any other job requirement that matches your requirements. Be sure to influx some keywords from the job description which will further help your resume to get through ATS. Include a short headline or summary at the top that clearly communicates your goals and qualifications.

The above Hotel Front Office Manager resume sample and example will help you write a resume that best highlights your experience and qualifications.

Creating a strong Hotel Front Office Manager Resume is the first thing you need to do to grab the attention of hiring managers and recruiters while hunting for a Hotel Front Office Manager job. Your CV is the first impression you offer to the hiring managers.

Creating a Hotel Front Office Manager resume from scratch can be a challenging task, but you can learn how to create an impressive Hotel Front Office Manager resume that showcases your skills, experience, and accomplishments with our Hotel Front Office Manager resume sample.

Included in the guideline are tips to create a successful Hotel Front Office Manager resume with all the important components, such as Work Experience, Professional Summary, Skills, Interests, and Education sections.

Planning to apply for a Hotel Front Office Manager position? You will need a good Hotel Front Office Manager resume sample to submit a resume that will catch the attention of the recruiter.

Hotel Front Office Manager Resume Writing Tips

  • Choose the right Hotel Front Office Manager Resume Format.
  • Make sure your Hotel Front Office Manager Resume is captivating and compelling.
  • Begin with stating your Career Objective as a Hotel Front Office Manager
  • Elaborate your professional experience
  • Boast Your Achievements in Your Professional Experience Section
  • Add the additional skills to strengthen your profile.
  • You need not create a catalogue of your work history, only add those work experiences that are relevant and necessary to mention
  • Create a short and crisp summary that tells how you are right for the role of Hotel Front Office Manager
  • Tweak Your Job Titles to Get Your Hotel Front Office Manager Resume Read
  • Highlight Your Most Relevant Resume Skills
  • Use Keywords This Will Assure The Recruiter About Your Knowledge About The Same
  • Address Any Employment Gaps Clearly in your Hotel Front Office Manager Resume (If you are a professional Hotel Front Office Manager)
  • If you are a freelancer Hotel Front Office Manager, then mention that.

Must Read: Resume Writing Tips That Will Help You Get Hired Faster in 2021

Hotel Front Office Manager Resume Sections

  • Contact Information:
    • Name, Address, Phone Number, Email, Nationality, Driver’s license

  • Profile:
    • 1 - 3 sentences giving a broad overview of your background, years of experience as a Hotel Front Office Manager, the industries you have worked in, and the types of projects you have worked on.

  • Employment History:
    • Mention your employment history and include a list of your roles & responsibilities.

  • Education/ Certifications/ Coursework/ Training:
    • It is not necessary to have an academic degree to be a Hotel Front Office Manager. For most employers, at least a Bachelor’s Degree in business or technology is preferred.

  • Key Skills:
    • List of key skills that you possess that align with the job descriptions that you are applying for.

Hotel Front Office Manager Resume Format

The purpose of a resume is to flaunt your abilities to a hiring manager while demonstrating why you would be the right fit with the company. Everyone possesses different skills, resume skills, years of experience in a related field, or exemplary academic achievements and certifications.

Depending on your situation, highlight only those qualities and skills that will give the recruiter a glimpse of your knowledge of past experience and proves your candidacy for the job post of Hotel Front Office Manager.

Regardless of what your current status is, a fresher graduate, professional expert or the one seeking change in career path, there is a set professional resume format.

How will you arrange all the sections in the Hotel Front Office Manager resume? What is the order of the parts? You will get answers to these questions in the format of the Resume.

It is the resume format for your Hotel Front Office Manager resume that will dictate which section goes where, and in what order. Consequently, there can be three possible resume formats for you to choose from:

(Video) Front Office Manager Resume by

  • The Reverse Chronological Resume Format
  • * The chronological resume format is the most used, and probably the one you are using now. As the name suggests, a reverse chronological resume states your current position first. It follows your past experiences and education. This resume format highlights your most recent work experience.

    * It best matches the needs of those who want to show vertical career progression in their specific field, those who have no gaps in their employment history, and those who wish to be posted in the same or related industry.

    * But If you've changed jobs like you change your clothes, or have prominent gaps in your working history, or want to change your career path or shift to a new industry, this resume format is probably not for you.

  • The Functional Resume Format
  • * This type of resume format highlights your essential skills. A functional resume format throws light on your expertise, skills and qualifications. You must customise your Resume to include industry-specific keywords and skill requirements used in the job posting.

    * Those with a particular skill set that they want to emphasise should use this resume format. This resume format is also great for you if your employment history shows some gap years or if you are keen on changing your career and want to shift to a new industry.

    * If you don't have a heavy skillset to show off or are a recent graduate, this resume format wouldn't be the right choice.

  • The Combination (Hybrid) Resume Format
  • * The combination resume format of the reverse-chronological and functional resume formats. It offers the most flexibility because it consists of a mixture format. This resume format is for those with well-developed skill sets and background of mixed experience and education.

    * This resume format is the right one for you if you are an expert or extremely experienced in the given field. It may also work well for you if you are making initiating towards a new career path, or have a particularly relevant skillset.

    * To have a professionally formatted Hotel Front Office Manager Resume is a cherry on the cake but remember to pour some quality content in your Resume as well. It is advisable to spend adequate time researching for the job position and then only after due consideration develops your Resume.

    Choose the resume format that reflects your personality and gives you the most confidence.

    Must Read: The Ultimate Guide to Resume Keywords

    Hotel Front Office Manager Resume Headline

    A resume headline is a short one-line phrase that highlights and summarises your professional strengths. It is also called a resume title. It communicates to the hiring manager about what you can offer to an organisation when you're hired.

    It is more like the headline of a news story. Your Hotel Front Office Manager resume title should be brief and easy to read. It should highlight the qualifications that are most relevant to the job you have applied for.

    (Video) Video Resume II Front Office II Riziellyn Meneses

    Recruiters and hiring managers usually have to review hundreds of resumes every day. So write a resume headline that is concise and crisp. Moreover, a good resume title will at once give the hiring manager a good idea about your candidacy for the job.

    Must Read: How to Name Your Resume and Cover Letter

    Hotel Front Office Manager Resume Summary

    One of the most critical aspects while crafting a Hotel Front Office Manager resume is how to start it. The best way to give yourself a headstart from others is by providing a compelling yet informative summary of your Hotel Front Office Manager resume.

    Are you using a summary or an objective

    The recruiter at very first glance spots summary and objective sections. So make sure you have one. An objective section in the Resume talks about what you want to achieve in your next job position. And a summary briefs about what you will serve to the company with your skills and experience. It is necessary to give a review if you are an expert because you have many things to flaunt in your Hotel Front Office Manager resume. But if you are a recent graduate, it is optional to provide a summary, because as a fresh graduate you will have very little to summarise.

    So a resume summary should tell a story of us as a professional. That's the best way to start. Put yourself in the employer's shoes, then think what a hiring manager would be expecting. Make sure your resume summary is compelling so that it forces the hiring manager to go through all the rest of the details in brief.

    Must Read: How to get your Resume Noticed by the Employers?

    Skills to Include in a Hotel Front Office Manager Resume

    It is the critical skills of a Hotel Front Office Manager that will set him apart from rest out of the crowd.

    Don't commit the mistake of stuffing your Resume with keywords - emphasis only industry-related skills in your Professional Experience section. A typical HR manager won't even take a minute to see if a resume is genuine or whether it is copied-pasted by the applicant.

    The need for a Hotel Front Office Manager may be different for each company and industry. For example: If you were a Hotel Front Office Manager in 2 companies, the 3rd company which you are applying might demand a different skill set.

    So what it is something you should include for sure in your Hotel Front Office Manager resume that will help you to outstand others. It is the Job Description. Job description lays down the skills and qualities that the recruiter is looking for in a candidate. You should align your resume skills along the lines of the requirements of the job post

    For a more detailed guide on Resume Key Skills for a Hotel Front Office Manager Job Profile check-out, CV Owl’s complete guide on skills to include in Resume.

    Must Read: 10 Best Skills to Include on your Resume

    (Video) Hospitality Resume Examples that will land you a job in 2022

    How to write experience in Hotel Front Office Manager Resume

    Your work experience is one of the essential sections of your Hotel Front Office Manager resume. How you frame this point in your Resume determines your chances of getting selected by the hiring manager.

    A Hotel Front Office Manager Resume must be inclusive of industry-related technical keywords and jargons. Strike a balance between resume keywords and overall meaning to make sure that even a General HR going through your Hotel Front Office Manager resume will be able to extract relevant information.

    Don't just keep going on writing the long work experiences without highlighting your performance results in figures. It's better to quantify your performance; this will strengthen your Hotel Front Office Manager resume experience section.

    Another way is to keep a separate Key Achievements section for all your work profiles. Through this way, it is easy for the HR Manager to differentiate your job role from your achievements. While the latter resume section can be numbers-heavy, your job responsibilities can focus on your role itself.

    Follow the below key points you must keep in mind while writing the experience section of your Hotel Front Office Manager resume.

    • Choose the right Hotel Front Office Manager Resume Format.
    • Show Results
    • Demonstrate Specialisation
    • Use of Action Words/Power Verbs
    • Bolding & Bucketing/Sub-headings

    Must Read: How an Application Tracking System works?

    Education Section in Hotel Front Office Manager Resume sample

    When it comes to your education section of your resume, hiring managers only need few basic pieces of information from you which includes:

    • Name & Location of your school
    • The degree you obtained (if applicable)
    • Your field of study
    • Graduation year (if applicable)
    • Your GPA (Note: You may not want to include this if it’s not above 3.4)
    • Any relevant honors or academic recognition, coursework, activities or other achievements obtained during your education
    • Education section details might vary job to job. The education section is usually the shortest section of the resume. Hence, try keeping it around 15-30 words only.

      Make sure your educational experience fits the requirements of the job you’re applying for. For instance, a recent graduate will have more details to include and the placement of the education section will also be in a prominent position because this is the majority of their experience.

      Whereas, an experienced candidate will have an education section below their professional experience section and keep this section short because their interviewers will be more interested in the work they’ve done at previous employers.

      Always go through the job description as it includes educational requirements of a job under a “requirements” or “education” section. So read carefully to see if your background is a good fit.

      The most important thing to remember while writing your education section is honesty. Many employers often conduct a background check before finalizing a candidate, and do this without notifying you. So, if they come across any information that’s different from what’s on your resume, this could hurt your chances of getting the job.

      Must Read: Here’s what not to include in your Resume?

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      Hobbies/Interests in Hotel Front Office Manager Resume Sample

      An active and robust Hobbies/Interests resume section means you are an individual with strong interests and have a life outside of work.

      * For an entry-level professional, it is essential to list his/her high-school/college achievements because it's only they have.

      * For applicants having experience between 0-10, it will be a plus-point to add those extracurricular accomplishments that align with the job which you are targeting.

      * But for people with 10+ years of professional experience, it is not that useful to list out your achievements at under-graduate levels ( but you can surely mention awe-inspiring accomplishments that resonate with you).

      Must Read: The Best Way to Keep Your Resume Updated

      Hotel Front Office Manager CV Review

      Does your Hotel Front Office Manager CV pass the 10-second test? Send us a copy of your Hotel Front Office Manager CV, and our professional CV writers will assess it and email you the suggestions. With over three years of experience within the recruitment industry, we know precisely what employers are trying to find during an applicant's Resume.

      Would you wish for an expert opinion on your Hotel Front Office Manager Resume/CV? Then, CV Owl's CV and resume review service are best for you. Our service aims to help you maximise the impact of your Hotel Front Office Manager CV, achieve your career goals and assist you in creating an interview-winning resume.

      You are sure to get feedback on how your resume/CV is scanned by the Application Tracking System (ATS) and how the recruiters use it to filter out the applicants. So there aren't any excuses not to get your Hotel Front Office Manager CV reviewed by CV Owl.

      What about a Hotel Front Office Manager Cover Letter Sample?

      Writing an excellent Hotel Front Office Manager cover letter is an essential step in your job search journey. A good Hotel Front Office Manager cover letter showcases your relevant experiences and formally requests the opportunity for an interview.

      The cover letter examples we've compiled are perfect for a variety of management professionals. Be sure to use the Hotel Front Office Manager cover letter sample as a starting point when crafting your own job-winning business cover letters along with your Product Manager CV. Do not forget to checkout CV Owl’s cover letter samples directory.

      Key Takeaways

      Remember these points when writing a Hotel Front Office Manager resume:

      (Video) Interview Matt Griffis, Hotel Front Office Manager, Part 1

      • Fulfil your employer's expectations. You review your Hotel Front Office Manager Resume or CV as if you are the hiring manager.
      • Follow the Job description religiously and then tailor your Resume or Hotel Front Office Manager CV accordingly.
      • All you have to do is to prove to the hiring manager that you are the best fit for the job post.
      • Typically a reverse-chronological resume format is used. But try to opt for the resume format (functional /combination / reverse-chronological resume) that best serves your purpose.
      • If you are an entry-level Hotel Front Office Manager, you can go for an Objective section on your Hotel Front Office Manager resume. But for experienced one's, it is necessary to have a Professional Summary section.
      • Under your Hotel Front Office Manager resume Skills section prepare a separate section for Technical Skills that align the Job Description.
      • When you are describing your work, don't forget to provide clarity to the recruiter by giving its context.
      • Show off your soft skills and professional experience. Even if your role is massive on analysis and numbers, no one wants to work with a robot.

      Check out CV Owl's Online Resume Builder for more Hotel Front Office Manager resume templates and multiple designs!

      Are you still facing any difficulty while crafting your Hotel Front Office Manager Resume? End all your doubts and worries by writing to our Resume Experts at You are sure to get reverted in 24 hours!


    What should a front desk manager put on a resume? ›

    Add industry skills like Guest Service Management and Receptionist Duties. Add other common skills from your industry - such as Property Management Systems, Hospitality and Hospitality Management - into your resume if they're relevant. Add skills into your work experience.

    What is the duties and responsibilities of front office manager? ›

    Front Office Manager responsibilities are:

    Training and supporting office staff. Handling complaints and specific customers requests. Monitoring stock and order office supplies and troubleshooting emergencies. Managing mail distribution.

    What are the skills of front office manager? ›

    To carry out their duties successfully, front office managers apply the following competencies:
    • Technological savvy. ...
    • Financial literacy. ...
    • Decision-making and problem-solving. ...
    • Communication. ...
    • Organization. ...
    • Leadership. ...
    • Stay up to date on technology. ...
    • Learn different leadership styles.
    29 Apr 2022

    What are the three 3 important functions of front desk and why? ›

    Front Desk is a very important department in the hotel, making direct contact with guests. The main function of this department is Reservation, Guest service, Check-in, Check-out, Telephone, Finance & Cashiering, Foreign Exchange, Room Assignment, Inquiry etc.

    What are top 5 resume tips? ›

    5 Tips to Building a Great Resume
    • Use real estate wisely. Cut the clutter in both appearance and content. ...
    • Focus on relevant experience. ...
    • Ditch the objective statement. ...
    • Highlight accomplishments instead of job duties. ...
    • Don't ignore the basics.

    What are 5 skills necessary for a career in hospitality management? ›

    5 Essential Soft Skills for Careers in Hospitality and Tourism
    • Empathy and emotional intelligence. ...
    • Teamwork. ...
    • Stress and time management. ...
    • Problem-solving. ...
    • Strategy and innovation.

    What are the 5 key sections of a resume? ›

    The key parts of a resume are your contact information, resume profile, work history, skills, and education. You can add extra elements such as languages or certifications.

    What are the three major duties of an office manager? ›

    supervising and monitoring the work of administrative staff. processing invoices and managing office budgets. implementing and maintaining procedures/office administrative systems.

    What is the duty of front office in hotel? ›

    What does a Hotel Front Desk Agent do? A Hotel Front Desk Agent is usually the first person who greets you when you walk into a hotel. Their key duties include distributing room keys, registering guests and verifying reservations. They are also tasked with helping guests with any questions or complaints.

    What are the 4 important sections at the front office? ›

    Importance of Front Office Department: Traditional Front Office functions include reservation, registration, room and rate assignment, guest services, room status, maintenance and settlement of the guest account, and creation of guest history records.

    Which 3 skills make you fit for the position of a front desk officer? ›

    Someone who is highly organized, detail-oriented and a great communicator. Other important qualities include having excellent phone skills and knowing how to be friendly while remaining professional."

    What is the biggest strength of an office manager? ›

    Here, we discuss the top five qualities to look for when hiring office managers.
    1. Optimism. ...
    2. Initiative and the Anticipation of Needs. ...
    3. Active Interest in the Company's Well-Being. ...
    4. Excellent Communication Skills. ...
    5. The Ability to Be Accessible and Friendly. ...
    6. Ability to adapt & learn.

    What are hard skills for an office manager? ›

    Management skills
    • Problem assessment.
    • Creative problem solving.
    • Interpersonal skills.
    • Leadership abilities.
    • Teambuilding and supervision.
    • Oral and written communication skills.

    What are the achievements of an office manager? ›

    Office Manager
    • Coordinated and organized office operations in a high-volume tech business. ...
    • Achieved revenue goals through effective management of job scheduling. ...
    • Stimulated new contract growth by supporting promotional and marketing programs. ...
    • Built all daily work schedules.
    8 Nov 2022

    What are the 3 F's in a resume? ›

    The 3 F's of resume writing are Function, Form(at) and (e)Ffectiveness. When these 3 elements are adhered to simultaneously in the resume, they make it the perfect fit for the role you're applying to.

    What is the 30 second rule for resume? ›

    In a competitive labor market, your resume must get you on the interview pile in 30 seconds or less. Otherwise, you will end up in the reject pile and never get a chance to sell yourself in person.

    What are the top 5 resume mistakes? ›

    Top 5 Resume Mistakes
    • Grammar and punctuation errors. Think about the underlying message communicated with typos, and with errors in grammar and punctuation. ...
    • Poor formatting. Can't fit your resume to one page? ...
    • Failure to communicate knowledge and skills. ...
    • Job descriptions that aren't descriptive. ...
    • Using pronouns and articles.

    What are the 3 C's in hospitality? ›

    The key to finding opportunities to enhance the guest experience is to focus in on the things that guests secretly crave – the three C's: Communication, Convenience and Choice. Satisfy the guests needs for all three of these and you are on your way to greater differentiation and incremental revenues.

    What are the 4 P's in hospitality? ›

    McCarthy's four Ps consisted of price, product, place, and promotion.

    What are the 4 C's of hospitality? ›

    As restaurant owners, it is our duty to ensure that we are only serving food that is hygienic and safe. The four essential rules to remember for good hygiene are the 4 Cs which are cross-contamination, cleaning, chilling and cooking.

    What are the 4 C's of resume writing? ›

    To become an employer magnet, they'll need a handful of essential qualities known as the 4 C's: Creativity, Communication, Collaboration, and Critical Thinking. But what do these words really mean?

    How do I write a good 2022 resume? ›

    1. Pick a classic resume format and font. When it comes to resume format and design, opt for a clean layout. ...
    2. Don't be afraid to go bold. ...
    3. Add a skills section with bullet points. ...
    4. Show how you make an impact. ...
    5. Add and tweak critical keywords. ...
    6. Know what to leave off your resume.
    5 Jan 2022

    What are the 7 necessary parts of a resume? ›

    Typically, a resume will include the following parts:
    • Header. Include your name, full address, phone number and email. ...
    • Professional Objective (optional) This is a phrase or sentence that highlights your intentions and accomplishments. ...
    • Qualifications Summary (optional) ...
    • Education. ...
    • Experience. ...
    • References.

    What are the 2 main areas of front office operations? ›

    There are two main areas of specialization within the front office: investment banking and markets. Investment bankers advise organizations on mergers and acquisitions (M&A), as well as a wide array of capital-raising strategies.

    What are the 2 main tasks of a front office agent? ›

    Front Desk Agent Job Responsibilities:

    Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.

    What is the most important role of the front office? ›

    The primary functions of the front office include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, and more.

    What are the 7 importance of office management? ›

    It performs various functions like planning, organising, controlling, staffing, supervising, motivating and effective leadership. Therefore, office management brings smoothness in work.

    What are the 7 process of office management? ›

    6 Key Office Management Functions
    • Planning. Creating a structure of the responsibilities required to achieve the objectives of your company is a key function of office management. ...
    • Organizing Resources. ...
    • Staffing. ...
    • Communication. ...
    • Working with IT. ...
    • Motivation.
    7 Jan 2020

    What is the rule of front office manager? ›

    As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office.

    Why front office is the heart of the hotel? ›

    The Front Desk at a Hotel creates the first and the last impressions in their minds. An efficient and friendly welcome from Reception staff can make all the difference. The entrance and reception areas are the first aspects of a Hotel that many guests encounter and will also be the natural hub of the Hotel.

    What makes front office successful? ›

    The front office should be willing to go above and beyond for each and every patient whether it's by phone, email, or in person. In addition to a professional attitude, maintaining an acceptable appearance and clean waiting room also makes a huge impact.

    How can I be a good front office manager? ›

    A successful front office manager requires a perfect mixture of skilful hospitality & tight organizational skills, never settling for less than A +.
    1. Improve listening skills and then coach others to do the same. ...
    2. Work towards customer delight. ...
    3. Make sure you and your staff know everything about the property & services.
    8 Nov 2019

    What is personality of front office? ›

    A desire to be helpful, but also diplomatic and tactful. The ability to listen, hard-working, and punctual. A willingness to reflect management policy should be able to make quick decisions, The ability to get along with co-workers, and a pleasant approach and a good motivator and coordinator.

    How should I display my skills on a resume? ›

    On your resume, list only skills that are relevant to the job, scan the job listing for must-have skills and list those (if you have them), pair each skill with a responding proficiency level, back up your skills with other resume sections, mention transferable and universal skills.

    What should a summary say in a resume? ›

    An effective resume summary follows this formula: Professional Title (if relevant) + Key Experiences (with the total number of years worked) + Top Achievements (preferably measurable results) + Top Skills/Expertise/Unique Values (relevant to the job and industry).

    Why should we hire you answer best? ›

    Show that you have skills and experience to do the job and deliver great results. You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.

    What are 3 responsibilities of a receptionist? ›

    Receptionist Job Responsibilities:

    Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.

    What is the most important skill of a front desk officer? ›

    Interpersonal communication

    As a front desk professional, you interact with a variety of people each day, including upper management personnel, coworkers, customers or business clients. Because of this important aspect of the job, you need to adjust your communication to speak with them effectively.

    What are the strengths of a hotel receptionist? ›

    To become a Hotel Receptionist, you'll need to have:
    • clear speech.
    • a polite manner.
    • a high standard of personal presentation.
    • excellent verbal and written communication skills.
    • a good telephone manner.
    • customer service skills, patience and tact.
    • the ability to be calm and well organised, even when working under pressure.

    How do you describe a front desk receptionist on a resume? ›

    Professional Summary

    Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment.

    What are the five duties of a receptionist? ›

    • Serves visitors by greeting, welcoming, and directing them appropriately.
    • Notifies company personnel of visitor arrival.
    • Maintains security and telecommunications system.
    • Informs visitors by answering or referring inquiries.
    • Directs visitors by maintaining employee and department directories.

    What are the 7 core competencies of front office? ›

    • Receive reservation request. Customer making a reservation is acknowledged using property standards. ...
    • Record details of reservation. Complete customer details are accurately recorded in the system. ...
    • Update reservations. ...
    • Advise others on reservation details.
    20 Jan 2022


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